Workshop Diversity | The Corporate Training School

Description

With the world becoming more mobile and diverse, diversity has become more critical in the workplace. You will be able to use strategies to remove barriers and stereotypes and encourage diversity in the workplace and even in your community.

The Workshop Diversity Course will help you understand what diversity is all about and how it can help create a more diverse world at work and home. You will appreciate using skills such as active listening to receive messages from a diverse population, employ effective questioning techniques, and communicating with strength.

Course Curriculum

Module 1: Getting Started
- Workshop Objectives ..
Module 2: Understanding Diversity
- Related Terms and Concepts ..
- A Brief History ..
- A Brief History (Cont\'d) ..
- A Legal Overview ..
- A Legal Overview(Cont\'d) ..
- Case Study ..
Module 3: Understanding Stereotypes
- Stereotypes vs. Biases ..
- Identifying Your Baggage ..
- Understanding What This Means ..
- Case Study ..
Module 4: Breaking Down the Barriers
- Changing Your Personal Approach ..
- Encouraging Workplace Changes ..
- Encouraging Social Changes ..
- Case Study ..
Module 5: Verbal Communication Skills
- Listening and Hearing; They Aren’t the Same Thing ..
- Asking Questions ..
- Communicating With Power ..
- Communicating With Power (Cont\'d) ..
- Case Study ..
Module 6 : Non-Verbal Communication Skills
- Body Language ..
- Body Language (Cont\'d) ..
- The Signals You Send to Others ..
- It’s Not What You Say, It’s How You Say It ..
- Case Study ..
Module 7: Being Proactive
- Encouraging Diversity in the Workplace ..
- Preventing Discrimination ..
- Ways to Discourage Discrimination ..
- Case Study ..
Module 8 : Coping with Discrimination
- Identifying If You Have Been Discriminated Against ..
- Methods of Reprisal ..
- Choosing a Course of Action ..
- Case Study ..
Module 9: Dealing with Diversity Complaints as a Person
- What to Do If You’re Involved in a Complaint ..
- Understanding Your Role ..
- Creating a Support System ..
- Case Study ..
Module 10: Dealing with Diversity Complaints as a Manager
- Recording the Complaint ..
- Identifying Appropriate Actions ..
- Choosing a Path ..
- Case Study ..
Module 11: Dealing with Diversity Complaints as an Organization
- Receiving a Complaint ..
- Choosing a Response ..
- Learning from the Complaint ..
- Case Study ..
Module 12: Wrapping Up
- Results Slide ..