Workplace Violence | The Corporate Training School

Description

Workplace harassment is illegal and destructive to any organization. It is essential to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Unchecked harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.

In order to prevent Workplace Violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This course will help you identify and address violence in the workplace and give you the tools to develop your Workplace Harassment Policy.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- What Is Workplace Harassment? ..
- How to Identify ..
- Costs to Your Business ..
- The Legal Side of Harassment ..
- Psychological ..
- Knowledge Check ..
Module 2
- Identifying the Bully ..
- Abusive Workplace Behaviors ..
- Bullying and Personality Disorders ..
- Narcissism ..
- Knowledge Check ..
Module 3
- How to Handle Workplace Violence ..
- Types of Behavior ..
- Target the Behavior, Not the Person ..
- Implement an Action Plan ..
- Knowledge Check ..
Module 4
- Risk Assessment (I) ..
- Understanding Anger and Aggression ..
- Defusing & De-escalating Strategies ..
- Communication Skills ..
- Tactical Options ..
- Knowledge Check ..
Module 5
- Risk Assessment (II) ..
- Identifying the Hazard ..
- Assessing the Risk ..
- Controlling the Risk ..
- Evaluating & Review ..
- Knowledge Check ..
Module 6
- Being the Victim ..
- What is Not Considered Bullying ..
- Steps to Take ..
- Knowledge Check ..
Module 7
- Checklist for Employers ..
- 4 Step Process ..
- Addressing All Employees ..
- Code of Ethics ..
- Policy and Procedures ..
- Knowledge Check ..
Module 8
- Interview Process ..
- Identify a Bully in the Interview Process ..
- Warning Signs ..
- Bullying Scenario ..
- Knowledge Check ..
Module 9
- Investigation Process ..
- Advising Your Supervisor ..
- Lodging the Complaint ..
- Initial Response ..
- The Investigation ..
- The Findings ..
- Review & Closure ..
- Knowledge Check ..
Module 10
- Developing a Workplace Harassment Policy ..
- Scope and Philosophy ..
- Principles ..
- Intent ..
- Options ..
- Informal Complaint Process ..
- Formal Investigation Process ..
- Knowledge Check ..
Assessment
- Post-Test ..