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Telework And Telecommuting Skills

Telework And Telecommuting Skills

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Description

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help you become a great teleworker.

Through Telework And Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. You will establish the additional skills needed to be successful in your work from home environment

Course Curriculum

  • Introduction
    • Course Objectives ..
  • Module 1
    • Core Skills Required ..
    • Self-Management ..
    • Time Management ..
    • Organizing and Planning ..
    • Communication ..
    • Knowledge Check ..
  • Module 2
    • Self-Management (I) ..
    • Solving Problems on Your Own ..
    • Being and Staying Motivated ..
    • You Have More Freedom – Don’t Abuse It ..
    • You and Only You are Accountable ..
    • Knowledge Check ..
  • Module 3
    • Self-Management (II) ..
    • Recognize and Remove Bad Habits ..
    • Reflect on Mistakes and Learn from Them ..
    • Establish Good Habits ..
    • Be Assertive ..
    • Knowledge Check ..
  • Module 4
    • Time Management (I) ..
    • Build a Little Flexibility into Your Schedule ..
    • Identify and Remove Time Wasters ..
    • Working with Time Zones ..
    • Using Free Time Wisely ..
    • Knowledge Check ..
  • Module 5
    • Time Management (II) ..
    • The Urgent/Important Matrix ..
    • Setting and Sticking to Deadlines ..
    • The Glass Jar: Rocks, Pebbles, Sand and Water ..
    • Recognize When You Are Procrastinating ..
    • Knowledge Check ..
  • Module 6
    • Organizing and Planning (I) ..
    • Plan for Additional Stress ..
    • When to Seek Help ..
    • Being Proactive – Not Reactive ..
    • Establish Priorities and Attainable Goals ..
    • Knowledge Check ..
  • Module 7
    • Organizing and Planning (II) ..
    • Setting Up Your Home Office ..
    • Remove Unneeded or Distracting Items ..
    • When Technology Fails ..
    • Develop a Normal Working Day ..
    • Knowledge Check ..
  • Module 8
    • Communication (I) ..
    • Stay in the Loop ..
    • Use the Correct Medium ..
    • Be Clear and to the Point ..
    • Virtual Communication Can Be Impersonal ..
    • Knowledge Check ..
  • Module 9
    • Communication (II) ..
    • Open and Frequent Communication ..
    • Share Your Information ..
    • Have a Collaborative Attitude ..
    • Setting Expectations with Family and Friends ..
    • Knowledge Check ..
  • Module 10
    • Additional Challenges ..
    • Building Trust and Rapport ..
    • Feeling Isolated ..
    • Always in the Office ..
    • Lack of or Less Feedback ..
    • Knowledge Check ..
  • Assessment
    • Post-Test ..