Creative Problem Solving Skills | The Corporate Training School

Description

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving Skills Course will give you an overview of the entire creative problem-solving process, as well as key problem-solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course.

Course Curriculum

Introduction
- Course Objectives ..
Module 1
- The Problem Solving Method ..
- What is a Problem? ..
- What is Creative Problem Solving? ..
- What are the Steps in the Creative Solving Process? ..
- Knowledge Check ..
Module 2
- Information Gathering ..
- Understanding Types of Information ..
- Identifying Key Questions ..
- Methods of Gathering Information ..
- Knowledge Check ..
Module 3
- Problem Definition ..
- Defining the Problem ..
- Determining Where the Problem Originated ..
- Defining the Present State and the Desired State ..
- Stating and Restating the Problem ..
- Analyzing the Problem ..
- Writing the Problem Statement ..
- Knowledge Check ..
Module 4
- Preparing for Brainstorming ..
- Identifying Mental Blocks ..
- Removing Mental Blocks ..
- Stimulating Creativity ..
- Knowledge Check ..
Module 5
- Generating Solutions (I) ..
- Brainstorming Basics ..
- Brainwriting and Mind Mapping ..
- Duncker Diagrams ..
- Knowledge Check ..
Module 6
- Generating Solutions (II) ..
- The Morphological Matrix ..
- The Six Thinking Hats ..
- The Blink Method ..
- Knowledge Check ..
Module 7
- Analyzing Solutions ..
- Developing Criteria ..
- Analyzing Wants and Needs ..
- Using Cost/Benefit Analysis ..
- Knowledge Check ..
Module 8
- Selecting a Solution ..
- Doing a Final Analysis ..
- Paired Comparison Analysis ..
- Analyzing Potential Problems ..
- Knowledge Check ..
Module 9
- Planning Your Next Steps ..
- Identifying Tasks ..
- Identifying Resources ..
- Implementing, Evaluating, and Adapting ..
- Knowledge Check ..
Module 10
- Recording Lessons Learned ..
- Planning the Follow-Up Meeting ..
- Celebrating Successes ..
- Identifying Improvements ..
- Knowledge Check ..
Assessment
- Post-Test ..